01 Duties & Responsibilities
1
Assist on day-to-day technical and operational support to health care workers in health facilities for DHA digital health systems.
2
Undertaking SHA registration and related workflows.
3
Supporting the preparation of review meetings with the CHRIO and ICT Officers.
4
Conduct user on job training, mentorships, and refresher sessions for health workers.
5
Deliver training and user support sessions for hospital staff and relevant stakeholders on HMIS systems.
6
Assist the county support officer in conducting supportive supervision of health facilities.
7
Maintain data quality, system adoption, and appropriate use of digital health systems.
8
Liaise with Sub-County Health Information Officers and ICT on digital health system issues.
9
Monitor system usage and prepare routine support and activity reports.
10
Escalate complex system issues to the county support officer and follow up on resolution.
11
Conduct frequent systems surveillance to detect potential security vulnerabilities.
12
Create and maintain documentation, solutions and processes for the knowledge base.
13
Prepare regular and ad hoc reports on technical support activities and insights to management.
14
Any other duties that may be assigned from time to time.